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Panasonic

Panasonic Microwave Oven NN-SN966S Stainless Steel Countertop/Built-In with Inverter…

  • Countertop Microwave Oven
  • 2.2 cu ft
  • 1250 watts
  • Push button
4.0/ 5 on Amazon5,500Amazon ratings4.2ProductDome score
  • More reviewed than 89%
Medium confidenceLast refreshed Jun 13, 2026Amazon data + ProductDome analysis · methodology
Best forYou want strong, even heating and sensor cooking in a large capacity, built-in capable microwave

A powerful, evenly heating microwave with a useful sensor and turntable size, undercut by a real pattern of control panel failures reported around the two to three year mark.

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More from this brandAll Panasonic countertop microwave ovens
ProductDome scorecard

How it ranks among the 85 countertop microwave ovens we track

4.2/ 5ProductDome scoreMedium confidence
Owner satisfaction · 63% of scorecategory median 4.2★4.0

4.0★ across 5,500 Amazon ratings, Bayesian-smoothed toward the category average.

Evidence strength · 19% of scorecategory median 280 ratings4.7

5,500 Amazon ratings, weighted on a log scale so huge counts don't drown everything.

Data quality · 13% of score5.0

Brand identity, imagery, description and spec coverage.

The ProductDome score is separate from the Amazon rating shown above: it combines the Bayesian-smoothed Amazon rating with evidence volume, tracked demand, and data quality across the 85 countertop microwave ovens we track - how the scorecard works · full countertop microwave ovens data report. Confidence: medium - useful but incomplete evidence.Last refreshed Jun 13, 2026. Data-computed, not a hands-on test. Compiled by the ProductDome Research Team.

Overview

A 1250 watt, 2.2 cubic foot stainless steel countertop or built-in microwave with Panasonic's Inverter Technology and a Genius Sensor that adjusts cooking automatically across 14 preset menu items.

  • 1250W, 2.2 cu. ft. capacity
  • Inverter Technology for even cooking power
  • Genius Sensor with 14 preset menus
  • Countertop or built-in installation

Who it's for

Fits households wanting a large capacity, built-in capable microwave with even heating and an automatic sensor for reheating and defrosting. Buyers who have read about panel failures on this model may want to weigh that risk before a built-in installation, which is harder to swap than a countertop unit.

What buyers say

From Amazon customer reviews.

Several owners praise the even, powerful cooking from Inverter Technology and report years of daily reliability, with one calling it still going strong after five years of frequent use. A separate recurring complaint describes the control panel or keypad becoming unresponsive around two to three years of ownership, with some reviewers frustrated by warranty support just after the one year mark.

Strengths and trade-offs

Drawn from this product's published specifications.

What to check first
  • Recurring reports of control panel or keypad failure around 2-3 years
  • One reviewer described difficulty getting warranty support after the 1-year mark

Specifications

BrandPanasonic
ModelNN-SN966S
Dimensions & fit
Item Weight37 pounds
Item Dimensions D x W x H19.4 × 23.9 × 14 inches
Turntable Diameter16.5 inches
Capacity & performance
Capacity2.2 cu ft
Defrost System TypeDefrost
Heating Methodmicrowave radiation
Power & efficiency
Wattage1250 watts
Number of Power Levels14
Voltage120 volts
Energy Consumption1250 Watts
Power Consumption1250 Watts
Construction & materials
Material TypeAluminum
Inner MaterialStainless Steel
ColorStainless Steel / Silver
Compatibility & installation
Installation TypeCountertop
Human Interface InputTouchscreen
Included components
Unit Count1
Included ComponentsMicrowave
Warranty & support
Warranty Description1 year
Other details
Control TypePush button
Number of Programs14
Cooking Programauto cook, defrost, keep warm, power levels, reheat
Timer FunctionTimer Function Available
Item Type NameNN-SN966S
Additional FeaturesChild Safety Lock
Frequency200 Hz
Recommended Uses For ProductResidential

How it compares

This product against the closest alternatives we track in countertop microwave ovens.

ProductAmazon ratingRatingsProductDome score
Panasonic Microwave Oven NN-SN966S Stainless Steel Countertop/Built-In with Inverter…This product4.0 / 55,5004.2 / 5
COMFEE' EM720CPL-PMB Countertop Microwave Oven with Sound On/OffCOMFEE'4.4 / 528,0004.4 / 5
Nostalgia RMO4BK Retro 0.9 Cubic Foot 800-Watt Countertop Microwave OvenNostalgia4.6 / 51,2004.4 / 5
TOSHIBA EM131A5C-BS Countertop Microwave Ovens 1.2 Cu FtTOSHIBA4.4 / 532,2994.3 / 5
BLACK+DECKER EM720CB7 Digital Microwave Oven with Turntable Push-Button DoorBLACK+DECKER4.2 / 522,3004.3 / 5
Frequently asked

Questions about the Panasonic NN-SN966S

Common buyer questions answered straight from the product spec data - no fluff, no "it depends".

Can the Panasonic NN-SN966S be installed built-in?

Yes, it is designed for either countertop or built-in use, and some reviewers used an optional coordinating frame kit for built-in installs.

How reliable is the control panel long term?

Reviews are mixed: some owners report years of trouble-free daily use, while others describe the keypad or panel becoming unresponsive around two to three years in.

What does the Genius Sensor do?

It automatically adjusts cooking power and time based on the food being heated, and covers 14 preset menu items.