US
West Bend

West Bend Rice & Grain Multi Cooker Programmable with 9 Preset Functions

  • Rice Cooker
  • 20 cups
  • 860 watts
  • Corded electric
4.3/ 5 on Amazon356Amazon ratings4.1ProductDome score
Medium confidenceLast refreshed Jun 15, 2026Amazon data + ProductDome analysis · methodology
Best forYou regularly cook rice or grains for a crowd and want overnight delay-start.
View current price on Amazon →

As an Amazon Associate, ProductDome may earn a commission from qualifying purchases made through links on this page.

Sizes Available

12 Cups Cooked (6 Uncooked)20-Cups Cooked

Need a different one? Pick on Amazon →

ProductDome scorecard

How it ranks among the 36 rice cookers we track

4.1/ 5ProductDome scoreMedium confidence
Owner satisfaction · 63% of scorecategory median 4.3★4.3

4.3★ across 356 Amazon ratings, Bayesian-smoothed toward the category average.

Evidence strength · 19% of scorecategory median 418 ratings3.2

356 Amazon ratings, weighted on a log scale so huge counts don't drown everything.

Data quality · 13% of score5.0

Brand identity, imagery, description and spec coverage.

The ProductDome score is separate from the Amazon rating shown above: it combines the Bayesian-smoothed Amazon rating with evidence volume, tracked demand, and data quality across the 36 rice cookers we track - how the scorecard works · full rice cookers data report. Confidence: medium - useful but incomplete evidence.Last refreshed Jun 15, 2026. Data-computed, not a hands-on test. Compiled by the ProductDome Research Team.

Overview

A 20-cup programmable rice and grain cooker with 9 presets, a 24-hour delay timer and a nonstick pot. Built for large households or batch cooking rather than single servings.

  • 20 cups cooked, 10 cups uncooked rice capacity
  • 9 programmable presets with a viewing window
  • 24-hour delay timer and 12-hour auto keep-warm
  • Nonstick inner pot for easy cleanup

Who it's for

Suits larger households, meal preppers or anyone who regularly cooks for a group and wants delay-start scheduling. Less useful if you only ever cook one or two servings at a time.

What buyers say

From Amazon customer reviews.

Most reviewers said the rice came out evenly with little mess and liked programming it ahead for a ready meal, with several praising the viewing window and describing it as close to set-and-forget. On the negative side, two buyers received units with dents in shipping, and one reported a replacement unit breaking down within a year of purchase.

Strengths and trade-offs

Drawn from this product's published specifications.

What stands out
  • 20-cup cooked capacity suits large families or meal prep
  • 24-hour delay start plus 12-hour keep-warm
  • 9 presets cover rice, oatmeal and more directly

Performance notes

The 9 presets cover white rice, brown rice, oatmeal and multiple other functions, switching automatically to a 12-hour keep-warm mode once cooking finishes. The 24-hour delay timer lets you load ingredients well ahead of the meal. A viewing window on the lid lets you watch the rice cook without opening it, and the nonstick pot is designed for straightforward cleanup after use.

Specifications

BrandWest Bend
ModelRCWB20CSS13
Dimensions & fit
Item Weight5.51 pounds
Item Dimensions D x W x H11.3 × 10.9 × 11.4 inches
Capacity & performance
Capacity20 cups
Power & efficiency
Wattage860 watts
Power SourceCorded electric
Voltage120 volts
Construction & materials
MaterialMetal
Lid MaterialPlastic
ColorStainless Steel
Included components
Included ComponentsRice Cooker, Rice Spoon, Steamer Basket, Care and Use Manual
Other details
Other Special Features of the ProductProgrammable
Part NumberRCWB20CSS13
Product Care InstructionsDishwasher Safe

How it compares

This product against the closest alternatives we track in rice cookers.

ProductAmazon ratingRatingsProductDome score
West Bend Rice & Grain Multi Cooker Programmable with 9 Preset FunctionsThis product4.3 / 53564.1 / 5
IMUSA 10cup Deluxe Stainless Steel Electric Rice Cooker with Steam TrayImusa4.6 / 58,8004.6 / 5
Cosori Rice Cooker 10 CupCosori4.8 / 55,4004.3 / 5
Tiger (cook 5.5 Go) microcomputer rice cooker White TIGER JBH-G101-WTiger4.2 / 54,7004.3 / 5
COMFEE' Compact Rice Cooker 8 Cups Cooked/4 Cups UncookedComfee'4.5 / 54584.2 / 5
Frequently asked

Questions about the West Bend RCWB20CSS13

Common buyer questions answered straight from the product spec data - no fluff, no "it depends".

How much rice can the West Bend RCWB20CSS13 cook at once?

Up to 20 cups of cooked rice from 10 cups of uncooked rice, according to the listed capacity.

Does it have a delay start for cooking overnight?

Yes, it offers a 24-hour delay timer along with a 12-hour automatic keep-warm function once cooking ends.

Is the inner pot easy to clean?

The pot has a nonstick coating designed for easy cleanup; check the manufacturer's care instructions before putting it in a dishwasher.