NewAir Counter Top Ice Maker Machine
- Ice Maker
- 28 pounds
- 120 watts
- Stainless Steel
- More reviewed than 82%
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How it ranks among the 114 ice makers we track
4.0★ across 1,200 Amazon ratings, Bayesian-smoothed toward the category average.
1,200 Amazon ratings, weighted on a log scale so huge counts don't drown everything.
Brand identity, imagery, description and spec coverage.
The ProductDome score is separate from the Amazon rating shown above: it combines the Bayesian-smoothed Amazon rating with evidence volume, tracked demand, and data quality across the 114 ice makers we track - how the scorecard works · full ice makers data report. Confidence: medium - useful but incomplete evidence.Last refreshed Jun 12, 2026. Data-computed, not a hands-on test. Compiled by the ProductDome Research Team.
Overview
The NewAir AI-100BK is a compact countertop ice maker rated to produce about 28 pounds of bullet-shaped ice per day in three size settings, built for kitchens, RVs, bars or offices without a dedicated ice line.
This is a maker, not a freezer: made ice sits in an insulated bin and will melt back into the reservoir over roughly a day if left unplugged, with the melted water recycled into the next batch rather than wasted. The recurring theme across owner reviews is that the water pump is the part most likely to fail over time, especially if the unit runs with the water level low, so keeping the tank filled matters for longevity.
- Up to 28 lbs of ice per 24 hours
- Three selectable bullet ice sizes
- Insulated storage bin with water recycling
- Simple on/off operation with clear indicator lights
Who it's for
Suits RV and motorhome owners, or anyone entertaining regularly who wants ice on demand without a plumbed line. Less suited to anyone wanting ice stored long-term, since it is not a freezer and melts back down within about a day.
What buyers say
From Amazon customer reviews.
Owners using this in RVs and motorhomes report it filling a real need for on-demand ice without a plumbed line, with several praising the speed of the first batch and steady output afterward. The most consistent complaint across multiple reviews is the water pump failing over time, with owners linking premature wear to running the unit with low water in the tank; reported lifespans before pump failure range from about two to three years. One owner's unit ultimately failed with visible circuit board damage after several years of heavy use, while others replaced the pump or the whole unit and kept using the same model.
Strengths and trade-offs
Drawn from this product's published specifications.
- Produces a useful daily volume for entertaining
- Three ice sizes selectable at one touch
- Recycles melted ice water back into the next batch
- Compact enough for tight counters, RVs or motorhomes
- Water pump is a recurring long-term failure point
- Ice melts back within about a day
- Running the tank low reportedly shortens pump life
Specifications
| Brand | NewAir |
|---|---|
| Model | AI-100BK |
| Dimensions & fit | |
| Item Dimensions D x W x H | 11.8 × 14.5 × 15 inches |
| Capacity & performance | |
| Capacity | 28 pounds |
| Power & efficiency | |
| Wattage | 120 watts |
| Voltage | 120 volts |
| Construction & materials | |
| Material Type | Stainless Steel |
| Included components | |
| Unit Count | 1 |
| Included Components | Ice Maker and Scoop |
| Warranty & support | |
| Warranty Description | 1 year |
| Other details | |
| Refrigerant | R600a |
| Part Number | AI-100BK |
Other NewAir ice makers
How it compares
This product against the closest alternatives we track in ice makers.
| Product | Amazon rating | Ratings | ProductDome score |
|---|---|---|---|
| NewAir Counter Top Ice Maker MachineThis product | 4.0 / 5 | 1,200 | 4.0 / 5 |
| FRIGIDAIRE EFIC128AMZBLK Compact Countertop Ice MakerFrigidaire | 4.4 / 5 | 16,910 | 4.3 / 5 |
| EUHOMY Nugget Ice Maker CountertopEUHOMY | 4.4 / 5 | 4,660 | 4.3 / 5 |
| GoveeLife Smart Countertop Ice MakersGoveeLife | 4.3 / 5 | 2,199 | 4.2 / 5 |
| Deco Rapid Portable Automatic Electric Countertop Ice MakerDeco Gear | 4.4 / 5 | 2,200 | 4.1 / 5 |
Similar ice makers from other brands
Questions about the NewAir AI-100BK
Common buyer questions answered straight from the product spec data - no fluff, no "it depends".
How long does it take to make the first batch of ice?
Reviewers report roughly 9 to 12 minutes for the first batch, with new batches cycling about every 10 minutes after that per the manufacturer.
Does the ice stay frozen if I leave the unit off?
No, it is an ice maker rather than a freezer, so unplugged ice typically melts back into the reservoir within about a day.
What is the most common long-term reliability issue reported?
The water pump, which several owners say wears out over one to a few years of regular use, particularly if the tank is run low on water.