US
Facetory

FACETORY Urban Calm Hydrating Face Wash for Women

  • Gel
  • All
  • 4 fl oz
  • 1
4.6/ 5 on Amazon235Amazon ratings3.7ProductDome score
Medium confidenceLast refreshed Aug 4, 2026Amazon data + ProductDome analysis · methodology
Best forYou want one gel cleanser that removes makeup and cleans skin without a separate makeup remover step.

A gel cleanser with fermented pear and LHA that positions itself as a gentle, sensitive skin friendly makeup remover and daily wash in one step.

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ProductDome scorecard

How it ranks among the 238 gels we track

3.7/ 5ProductDome scoreMedium confidence
Owner satisfaction · 56% of scorecategory median 4.6★4.6

4.6★ across 235 Amazon ratings, Bayesian-smoothed toward the category average.

Evidence strength · 17% of scorecategory median 461 ratings3.0

235 Amazon ratings, weighted on a log scale so huge counts don't drown everything.

Buyer demand · 11% of score0.0

Modest tracked demand last month.

Data quality · 11% of score3.8

Brand identity, imagery, description and spec coverage.

The ProductDome score is separate from the Amazon rating shown above: it combines the Bayesian-smoothed Amazon rating with evidence volume, tracked demand, and data quality across the 238 gels we track - how the scorecard works · full gels data report. Confidence: medium - useful but incomplete evidence.Last refreshed Aug 4, 2026. Data-computed, not a hands-on test. Compiled by the ProductDome Research Team.

Overview

Facetory's Urban Calm is a gel facial cleanser built around fermented pear and LHA, sold in a 4 fluid ounce bottle. It is positioned for sensitive skin and doubles as a daily makeup remover, with a plant based, gluten free formula.

LHA, a gentler cousin of salicylic acid, exfoliates more slowly, which is likely why Facetory pairs it with fermented pear rather than leaning on stronger acids alone. The listing covers oily, dry and combination skin under one gel formula, a wide claim that a gel base can support since gels tend to rinse clean without heavy residue. It is built to double as a makeup remover, so it is meant to replace a separate cleansing step rather than sit alongside one.

  • Gel facial cleanser with fermented pear and LHA
  • Formulated with salicylic acid as a listed special ingredient
  • Plant based and gluten free
  • 4 fluid ounce bottle, doubles as a makeup remover

Who it's for

Good fit for someone who wants one gel cleanser to handle both makeup removal and daily face washing, especially if they lean toward gentler exfoliating acids over harsher ones. Facetory markets it across oily, dry, combination and sensitive skin, so buyers with a strictly single skin concern may find more targeted formulas elsewhere.

Strengths and trade-offs

Drawn from this product's published specifications.

What stands out
  • Doubles as a daily cleanser and makeup remover
  • Plant based, gluten free formula
  • Gel texture suited to oily, dry and combination skin
What to check first
  • Broad all skin types claim may undersell users with one specific concern
  • 4 fluid ounce bottle is a modest size for daily two step use

Performance notes

LHA exfoliates the skin's surface more gradually than salicylic or glycolic acid because its larger molecule size slows penetration, which generally makes it better tolerated on sensitive skin while still clearing away buildup. The gel format is designed to lather lightly and rinse without leaving residue, which supports its dual use as a makeup remover. Results depend on consistent daily use rather than one wash.

Specifications

BrandFacetory
ModelSP-UBCA-369181
Dimensions & fit
Item Weight14.5 ounces
Capacity & performance
Age Range DescriptionAdult
Construction & materials
Material FeaturesPlant Based
Material Type FreeGluten Free
Included components
Unit Count4 fl oz
Package Quantity1
Package Type NameBottle
Other details
Skin TypeAll
Number Of Items1
AsinB0BKC48TRV
Special IngredientsSalicylic Acid
Customer Reviews{'ratings_count': '235', 'stars': '4.6'}
Recommended Uses For ProductFace
Best Sellers Rank#181,178 in Beauty & Personal Care (See Top 100 in Beauty & Personal Care) #416 in Facial Cleansing Gels
Model NumberSP-UBCA-369181
Item FormGel
Upc850041369181
ManufacturerFaceTory
Scent NamePear, Pomegranate

How it compares

This product against the closest alternatives we track in gels.

ProductAmazon ratingRatingsProductDome score
FACETORY Urban Calm Hydrating Face Wash for WomenThis product4.6 / 52353.7 / 5
Simple Kind to Skin Refreshing Facial Wash GelBrand4.6 / 528,5004.6 / 5
patanjali Aloe Vera Gelpatanjali4.4 / 57,3004.5 / 5
Differin Acne Treatment GelDifferin4.5 / 571,0004.3 / 5
Bioderma Sensibio Foaming Gel Gentle Face CleanserBioderma4.7 / 522,7004.3 / 5
Frequently asked

Questions about the Facetory SP-UBCA-369181

Common buyer questions answered straight from the product spec data - no fluff, no "it depends".

What does LHA do in the Facetory Urban Calm face wash?

LHA is a gentle exfoliating acid that clears buildup more slowly than salicylic acid, which suits sensitive skin.

Can I use this Facetory cleanser to remove makeup?

Yes, it is marketed as a daily makeup remover as well as a facial cleanser.

How much product comes in the bottle?

The bottle holds 4 fluid ounces.